Cash use rises (AND applies to consumers across age groups) as households struggle to cope with inflation. "It really transcends generations and financial situations," says Courtney Alev, an associate director of product management at Credit Karma, in the article.

If your department or municipality is still opening envelopes deposited in the drop box, consider this perspective. High volumes of drop box payments could indicate a consumer population that is unbanked, underbanked, or even offline. Self-service (real-time) payments are within reach for most utilities, cities, and even townships.

At the heart of our company's mission — to promote the inclusion of the unbanked and underbanked in today's online banking and bill paying services world — is the idea of service.

You've heard a great deal from me lately about the unbanked and underbanked: who they are, how they incur hidden costs, why my company has come to serve them

Last month I talked about how my company and I have evolved over the years, from providing paper billing services to promoting inclusion.

Over the last couple of months, I've shared information about the unbanked and described some of the hidden costs of being unbanked

When was the last time you paid your bills? How did you pay them?

From time to time, we see stories in the news that refer to unbanked households — defined by the Federal Deposit Insurance Corporation (FDIC) as households in

There’s nothing like when a plan comes together - especially with a surprise benefit.

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I encourage executive leaders of energy companies, municipalities, mayors and other essential billers to walk just one day in the shoes of their most

It’s no secret being poor and unbanked is expensive. Over 25% of Americans are underbanked or have no banking relationship, they struggle to pay their bills